Contact
Questions, suggestions, or feedback? We would love to hear from you.
Get in Touch
The best way to reach us is via email. We read every message and try to respond within a few business days.
hello@startupemailmarketing.comTool Suggestions
Know of an email tool we should review? Let us know. We are always looking to expand our coverage. We cannot promise a review or a specific position in any ranking, but we do evaluate every suggestion against the same criteria we use everywhere else on the site: startup fit, honest pricing, and real trade-offs.
Corrections
Found an error in our reviews or comparisons? Please let us know. We want our information to be accurate and up-to-date. Pricing and plan limits change frequently, so if a number looks stale, tell us the page and the detail that changed. We treat verified corrections as high priority.
Migration Questions
Switching platforms and stuck on a step? We cannot run the migration for you, but the alternatives guides describe the validation checklist that prevents the most common failures: suppression lists that do not carry over, duplicate billing events during the overlap window, and journeys that run on both platforms at once. If your question is not covered, write in and we will consider adding it to the relevant guide.
General Questions
Have a question about email marketing for your startup? While we cannot provide individual consulting, we are happy to point you in the right direction. The fastest answer is often already on the site: start with the full tool comparison, or narrow by your situation on the use-case page.
Vendor Inquiries
If you work at an email platform we cover and want to correct a detail about your product, email us the specifics with a link to your documentation. We update pages based on verifiable sources, not talking points. Coverage and ranking decisions remain editorial and independent.
What to Include
Whatever the reason for writing, a few details make a fast, useful reply much more likely: the exact page URL, the sentence or number in question, and — for corrections — the source you are comparing against. For tool suggestions, a link to the vendor's own pricing or documentation page helps us evaluate the claim quickly.
What Happens Next
Corrections are verified and, where confirmed, applied to the page in question — usually with the pricing line updated to reflect current vendor terms. Suggestions are queued for evaluation against our standard criteria; we cannot guarantee a review date. Questions get a direct reply where we have a useful answer, or a pointer to the page that does.
Before You Email
Many questions are already answered on the site. The full comparison covers pricing, strengths, and trade-offs for 15+ tools. The use-case hub narrows recommendations by situation, from bootstrapped founders to high-volume senders. The blog has step-by-step guides for list building, deliverability, and onboarding sequences. Checking those first may be faster than waiting for a reply.
Common Questions
A few things people ask before emailing:
- Do you offer consulting? No. The site is editorial only. The guides and comparisons are the product.
- Can I pay for a placement? No. Rankings cannot be bought. See the about page for our independence policy.
- Will you cover my tool? Possibly. Send the details described above and we will evaluate it like any other platform.
- A price on your site is wrong. Please write in — pricing changes constantly and verified corrections are the fastest updates we make.
- Do you test every tool yourselves? We research vendor documentation and current pricing, and we are explicit where our evidence is second-hand rather than hands-on.
- Can I reuse your comparison table? Short quotes with a link back are fine under our terms. Bulk republication is not — see the terms of use page.
Not sure where to start?
Browse ComparisonsWe aim to reply within a few business days. If your message is about a pricing correction, include the tool and plan tier so we can verify it against the vendor's current terms quickly.